Returns - Under California law, it is illegal to return wines once sold, except for defective wines, which may be returned for credit or replacement within thirty days of purchase. All returned wines must be accompanied with a receipt.
Older Wines - We do our best to ensure proper temperature-controlled storage and provenance. However, we cannot be responsible for wines older than five years from the latest vintage. This is a wine industry standard.
Heat and Ullage - Heat is the worst enemy of wine. Even on mild days the temperature inside an automobile can "push" corks and/or create seepage and messy labels. Moreover, certain "fragile" wines can be completely ruined in a matter of hours by excessive heat. Therefore, out of fairness to our clientele, we cannot accept any returns of wines showing evidence of heat damage. We strive to make sure that you receive the wines in the condition they\'re in while sitting in our 55 degree F cellar. Similar measures are taken in cold weather as well.
Pictures and Descriptions - Pictures and descriptions are to provide as much information of our products as possible and are not guaranteed. While we try our best to update our website as often as possible, barrel numbers and label pictures may not always be current. If you are looking for specific barrels, lot numbers, labels, etc. please call 949-650-8463 and speak with a member of our staff to confirm. Any costs to return an item for these reasons will be the responsibility of the purchaser, this includes return shipping charges.